Operations Analyst, Paris Office - Entry Level Role

Location: Paris, France

Department: Client Services

Type: Full Time

Min. Experience: Entry Level

 

Client Services Operations Analyst

Position Description

The Client Services Operations Analyst is an entry level role responsible for supporting the Client Services team in managing the onboarding for each client project.  This role is the perfect foundation for anyone who is interesting in learning the fundamentals of the Synthesio platform as they look to grow within the Service Delivery practice.

Responsibilities

  • Configuring the client dashboard setup, including query writing an data manipulation
  • Supporting the QA initiatives including data quality, bug tracking and issue replication
  • Participating in research and discovery activities, including key word research, general client discovery, vertical research, synonym and spam research and other type of special research projects
  • Assisting in Insights Analysis, reviewing and synthesizing data from client dashboards

Qualifications

  • Proven ability to work independently, without supervisory or administrative support.
  • Proficient with Excel, Word, PowerPoint.
  • Strong Internet research skills.
  • Strong communication, time management and prioritization skills.
  • Demonstrable track record of analytical, investigative and problem-solving skills.
  • Ability to work in self-directed, fast-paced entrepreneurial environment.
  • Prior background in SQL or Boolean query language desirable but not required.
  • Bachelor's degree or equivalent (Bac+3)
  • Fluency in French and English, advanced knowledge in additional languages considered a plus

 

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